Equipment warranty coverage
All rental and sold devices from EZZTOK are quality-checked before dispatch. Warranty coverage applies to manufacturing defects under normal use during the rental period or warranty window stated on your invoice.
What is covered
- Hardware defects present at handover or discovered during normal use
- Battery or charging issues not caused by misuse
- Display, camera, or speaker faults verified by our technicians
What is not covered
- Accidental damage, liquid damage, or unauthorised repairs
- Loss, theft, or cosmetic wear from misuse
- Software issues caused by third-party apps or jailbreaking
Contact our support team with your order number for warranty assistance. Replacement, repair, or credit will be offered in line with Singapore consumer practices and your order agreement.